The Division is led by a Director and has three sections as follows:

e-GOVERNMENT BUSINESS SERVICES SECTION

Develop and review Information and Communication Technology (ICT) standards and policies for the Public Service and dissemination of ICT policies and standards,

• Project Definition and Management:

Initiate and manage ICT projects, provide sponsorship to ICT projects and manage liaison and communications with users, ensuring user and technical requirements are adequately understood and properly documented,

• Procurements and Contract Management:

Establish and review ICT contracts for government ICT service and products.

e-GOVERNMENT SYSTEMS DEVELOPMENT AND IMPLEMENTATION SECTION

• Implementation Consultancy support to MDA’s in:
  • Applications Development
  • Database Development
  • Infrastructure selection and procurement advise.
• Data Management
• Operations:

Foster reliability by developing standards and guidelines on maintenance and proper management of equipment, storage devices, backup facilities, security arrangements, compliance to safety procedures, etc.

• User Support Service:

Provide advice to MDA’s on how to setup and sustain “helpdesk” on proper management of equipment, storage devices, backup facilities, security arrangements, compliance to safety procedures, etc.

PO-PSM INFORMATION AND COMMUNICATION SYSTEM SECTION

This section does the following:

• Procurement and Maintenance Services,

• Applications Development: Design new systems, configure software packages according to user requirements, provide ongoing system enhancement and modification services,

• Database Development:

Design, develop and maintain database products according to user-specified needs,

• Infrastructure Implementation: Advice on physical sites for computer system installations in order to provide a secure and safe environment, cabling schemes and, where relevant, network connections as well as setting up and maintaining the network infrastructure and required performance levels,

• Data Management: Ensure data quality standards are achieved and maintained at target levels,

• User Support Services: Sustain a "help-desk" facility and provide training services to new and ongoing users,

• To assess the present position on ICT in PO-PSM,

• To propose new ICT in PO-PSM and process, acquisitions and cost: To assess new ICT products.
• To advice on the disposal of old equipment.

• To supervise installation of new systems.

• To manage and optimise all PO-PSM ICT systems.