|Management Systems and Standards Section|
This Section will perform the following activities:-
(i) Facilitate development and review of strategic and operational plans and monitor their implementation and advise accordingly;
(ii) Design and facilitate installation of Performance Appraisal System and monitor its implementation and advise accordingly;
(iii) Facilitate development and review of Client Service Charters and monitor their implementation and advise accordingly;
(iv) Develop tools for Service Delivery Surveys and Institutional Self Assessment, install and monitor their implementation and advise accordingly;
(v) Facilitate identification of service areas for improvement through process improvement/re-engineering;
(vi) Facilitate MDAs in process analysis, design, implementation and review and advise accordingly;
(vii) Study and recommend on the incentive systems by results/ output in the public service;
(viii) Initiate, collect, update and maintain data bank of management standards including staffing levels, office accommodation, furniture and equipment; and
(ix) Scrutinize, design and review Government forms.
This Section will be led by an Assistant Director.
Katibu Mkuu Ofisi ya Rais -Menejimenti ya Utumishi wa Umma Dkt. Laurean Ndumbaro
Naibu Katibu Mkuu-Ofisi ya Rais Menejimenti ya Utumishi wa Umma na Utawala Bora Bi. Susan Mlawi.
Waziri wa Nchi, Ofisi ya Rais Menejimenti ya Utumishi wa Umma na Utawala Bora, Mhe. Angellah J. Kairuki (Mb)